About us
Our mission is to improve access to mental health support.
EaseCare is an Alberta virtual mental health clinic. Albertans see a licensed physician by secure video, with counsellors and psychiatrists added to their care when needed. Physician appointments are billed to the Alberta Health Care Insurance Plan (AHCIP), so they are free with your Alberta Health Card, and you don't need a referral. Founded in Edmonton in 2020, EaseCare has helped more than 80,000 Albertans.
Key facts about EaseCare, kept up to date. Last updated .
Answers to the questions Albertans ask most before booking.
EaseCare physicians bill your visit directly to the Alberta Health Care Insurance Plan (AHCIP), so you pay nothing for physician appointments.
All you need is a valid Alberta Personal Health Card. There are no membership fees, and follow-up visits are billed the same way.
Counselling with an EaseCare counsellor is not covered by AHCIP and costs $150 per hour. Many workplace and private benefit plans reimburse counselling, so check your plan.
No, you can book EaseCare directly without a referral from a family doctor.
If your EaseCare physician thinks you would benefit from a psychiatrist, they can refer you to EaseCare's own psychiatry team. Learn more about our online psychiatry referral.
Most patients see an EaseCare physician within about 2 weeks of booking.
Appointments last a full hour, so there is time to talk through what's going on, and follow-ups are unlimited.
Anyone in Alberta with a valid Alberta Health Card can use EaseCare, including adults, teens and children.
Because care is virtual, it is available anywhere in the province, including rural, remote and First Nations communities.
EaseCare supports depression, anxiety, ADHD, sleep problems, OCD, bipolar disorder, grief, life stress, eating disorders, addiction and more.
See the full list of services below.
No. EaseCare is not for emergencies: if you are in crisis or thinking about suicide, call or text 9-8-8, call 911, or go to your nearest emergency department.
EaseCare is led by Chief Medical Officer Dr. S. Al-Nuaimi, a University of Alberta psychiatrist, with a team of Alberta physicians, psychiatrists and counsellors. Every EaseCare physician is registered with the College of Physicians & Surgeons of Alberta.
Chief Medical Officer
Clinical psychiatrist and medical professor at the University of Alberta.
Professor of Psychiatry
Professor in the Department of Psychiatry at the University of Alberta and founder of the Mindfulness Institute.
Family Physician
Experienced family doctor and medical instructor at the University of Calgary.
We believe everyone should have access to world-class mental health support, regardless of age, background, gender, nationality, religion or income. EaseCare connects patients with a community of experts, including counsellors, physicians and psychiatrists, through easy access to professional virtual care.
Mental health care that is accessible, compassionate and tailored to you.
Your personal health information is protected under PIPEDA and Alberta's Health Information Act.
Care plans built around your needs, with support available when you need it.
Services that consider both your emotional and physical well-being.
Welcoming to all, integrating Indigenous perspectives and respecting cultural diversity.
EaseCare works with health systems, hospital foundations and community organizations across Canada.
“I was expecting a long process, but it turned out to be very efficient. I was able to connect with a physician quickly and have a meaningful conversation. The consultation was clear and helpful, and it gave me a better understanding of what I've been dealing with.”
Most services start with a free virtual appointment with an Alberta physician.
Phone: 587-323-8646
Email: [email protected]
Questions? Read our FAQ or visit the Contact page.
EaseCare (one word, easecare.ca) is an Alberta mental health clinic. We are not affiliated with "Easy Care" or other similarly named companies. In a crisis, call or text 9-8-8 or call 911.